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How The SBS Process Helps Eliminate Stress For Your Fleet

Have you ever wondered exactly how the Star Breakdown Service (SBS) process works? In this episode of SBS Inside Look, SBS Supervisor Eric Borland gives us the scoop on the […]

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Five Key Metrics That Impact Customer Experience

“You don’t have to be a mathematician to have a feel for numbers.” – John Forbes Nash Jr. There are many metrics that the Star Breakdown Service (SBS) team monitors […]

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The 411 on Extending Semi-Trailer Tire Life

Fact: Out of all the over-the-road trailer breakdown events that our Star Breakdown Service (SBS) division handled in the last three years, 39 percent were caused by tire issues. As […]

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Your Answer To Stress-Free Over-The-Road Breakdowns

All carriers, whether they’re big or small, face similar challenges in the ever-evolving industry of transportation. A common challenge nowadays is to have a streamlined OTR trailer breakdown service solution […]

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