Blog | Breakdown Service

Five Key Metrics That Impact Customer Experience

“You don’t have to be a mathematician to have a feel for numbers.” – John Forbes Nash Jr. There are many metrics that the Star Breakdown Service (SBS) team monitors […]

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Meet the SBS Team: Luis Alvarez

Incident Coordinator Luis Alvarez has been with Star Breakdown Service for a little over five months. Luis is a Georgia-native, born in the peach-state. Luis is one of our Spanish-speaking […]

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The 411 on Extending Semi-Trailer Tire Life

Fact: Out of all the over-the-road trailer breakdown events that our Star Breakdown Service (SBS) division handled in the last three years, 39 percent were caused by tire issues. As […]

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Winter Weather Stresses on Trailer Fleet

Winter is here…is your equipment ready? As temperatures across the nation decrease, trailer fleet stressors begin to shift in a different direction. From tires to slack adjusters, winter weather can […]

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Meet the SBS Team: Reginald Griffin

 Our Sunshine-State-born Account Manager, Reginald Griffin, has been with Star Breakdown Service (SBS) for two years. While he hasn’t been part of our team for many years, he brings a […]

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Scary Over-the-Road Breakdowns That Will Put Your Equipment Out of Service

Unexpected, dangerous, scary… roadside breakdowns can pose many risks to drivers and other people whom they share the road with. Spooky season upon us. For this reason, our Star Breakdown […]

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